Shipping policy

Shipping Policy – Doxypet

At Doxypet, we are committed to delivering your orders quickly, safely, and efficiently.

Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order is processed, it will be shipped out promptly.

Shipping Time (USA)

We currently ship within the United States.

  • Standard Shipping: 5–13 business days

  • Expedited Shipping: 3–5 business days (if available)

Please note that delivery times may vary depending on your location and external factors such as weather or carrier delays.

Shipping Costs

  • We offer free standard shipping on all orders (or you can edit this if needed).

  • Expedited shipping charges (if selected) will be calculated at checkout.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can track your order anytime using the provided link.

Delays

While we strive to meet delivery timelines, delays may occasionally occur due to:

  • High order volume

  • Shipping carrier issues

  • Weather conditions

We appreciate your patience in such situations.

Incorrect Address

Please ensure that your shipping address is correct at checkout. Doxypet is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Lost or Stolen Packages

Doxypet is not responsible for lost or stolen packages confirmed as delivered by the carrier. However, if you experience an issue, please contact us and we will do our best to assist you.

Contact Us

If you have any questions about your order or shipping, feel free to contact us:

📧 Email: Aqdas4400@gmail.com


Thank you for shopping with Doxypet!